We turned this company website into a dual role
This company provides design and builds solutions to multinational companies which have a representative office in Asia. The company also undertakes commercial projects for listed companies. The company runs its operations and attends to its clients from its bases in Malaysia and Singapore.
Issues
The company most enormous day-to-day compulsion starts from CAD operators. After producing project initiation of CAD plan drawings, it will get handed over to an account manager. The account manager will, in turn, share the plan drawing with clients during their pitching session. Once the project receives its approval, there will be at least 50-60 various plan drawings exchanging hands between parties, including the project manager to site supervisors and the stakeholders, the account manager, and the project administrators.
This process of exchanging drawings is very time consuming and causes hundreds of pages of plans to be printed daily until the completion of the project. Therefore, we conclude this as a waste. It is a waste of time and resources that would eventually lead to numerous communication breakdowns between the project stakeholder and the company.
Approach
To address the issue, we have decided to develop a web-based project management suite to integrate and streamline CAD plan drawings between various departments within the company and the stakeholder. In addition, the very same web-based project management suite will ease communication and paper trail between all the departments within the company.
Solutions
It only took two months for Serantau WebTECH, a division of Serantau Advisory, to design and develop the web-based project management suite.
The suite redefines on how the manoeuvre of the company’s project communication and CAD plan drawings processes. The suite powered parallelly behind the company like any other ordinary website. Project teams were given an integrated system, which saved long hours for project document circulation. The documents and CAD drawings can be viewed, edited and shared with remarks using laptops, tablet computers and smartphones instantly within a minute after it gets uploaded. Not only does it save time, but the project management suite also improves the accessibility of the documents and drawings.
Results
The company realizes that savings made in time and papers used can also reduce carbon footprint, thus making the company ‘greener’ and more environmentally friendly. In addition, operating cost was also meaningfully reduced via the web-based project management suite.
