Partner, Corporate Strategy, Kuala Lumpur

Dr. Joan Lai

Dr. Joan Lai’s industrial career began in the market research and later moved into the field of sales and marketing, business development, project management, corporate strategy, e-business, finance, training and consultancy at the management level. Her works also involved transforming business processes between the PEOPLE (employees), PRODUCTS, PARTNERS and CUSTOMERS by enhancing customer satisfaction level. Her professional touch has ultimately resulted in enhanced Business Relationships, reduced costs, efficient processes and increased revenue with multinational, listed and SME companies as well as in academia. She has won numerous Asia Pacific ICT awards and is the only ASIAN voted as 1 out of the Top 3 favourites at Next Bank Asia.

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